Claims Loss Adjuster

Seven Seas Insurance Company has been providing marine cargo coverage since 1967. Cargo insurance has been and continues to be our focus.

At Seven Seas, we value collaboration and making a positive impact on the lives of our clients.

Position Summary 

The Loss Adjuster is responsible for investigating, evaluating, negotiating, and settling marine cargo insurance claims. This role involves assessing the cause and extent of loss or damage to goods in transit, determining liability, and ensuring fair and timely resolution of claims in accordance with policy terms.

Key Responsibilities

• Investigates cargo claims involving damage or loss during transport by sea, air, or land.
• Gathers and analyzes relevant documentation, including shipping records, bills of lading, inspection reports, and photographs.
• Investigates incidents thoroughly, analyzes physical evidence, and determines the root causes of loss.
• Conducts interviews with clients, carriers, freight forwarders, and other stakeholders to determine cause and liability.
• Documents damage, losses, and costs meticulously.
• Prepares detailed claim reports with findings, conclusions, and recommendations.
• Negotiates settlements in a fair and cost-effective manner.
• Collaborates with legal, underwriting, and risk management teams as needed.
• Maintains accurate and up-to-date claim files and records.
• Ensures compliance with company policies, insurance regulations, and international shipping laws.
• Provides expert advice to clients on loss prevention and risk mitigation strategies.
• Analyzes and prepares claim statistics for loss reporting and to determine underwriting profitability.
• Maintains good relationships with clients, explains complex technical details in a way that is understandable.
• Handles multiple cases simultaneously, prioritize tasks, and ensure that claims are processed in a timely manner.
• Manages multiple tasks and deadlines effectively.

Knowledge/Skills

• Proficiency and experience with Microsoft Office Suite (e.g. Word, Excel).
• Strong attention to detail and organizational skills.
• Clear verbal and written communication to interact with clients and team members.

Education

• Associates Degree in Business Administration or in a related field.

Experience

• One year experience in cargo claims, loss adjusting, or marine insurance is required.

Requirements

• 6-20 Accredited Claims Adjuster License.
• Valid Driver’s License.
• Valid Passport.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What We Offer

Employees at Seven Seas Insurance Company enjoy a wide range of benefits including vacation time, competitive health insurance plans, and paid-on-the-job training.

We see diversity and inclusiveness as an essential part of our productivity, creativity, and competitive advantage.

Our organization is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state or local law.

Benefits:

Medical insurance for employee & dependents (Immediate eligibility)

Dental, Vision, Life, Short-term & Long term insurance available at great rates

Annual Incentive Bonuses

401(k) retirement plan with generous company match

Tuition Reimbursement

Employee Recognition Programs and events

Paid Time Off & Holiday Pay (upon hire)

On-site Gym

Mentorship Programs

Continuous employee development programs

Job Type: Full Time

Schedule: 8 hour shift (Day) Monday thru Friday

Contact us for more information.

Send your resume to:

Claudia Higuero

ch@sevenseasins.com