Connected Claims 2019 is over, and what a conference it was! Our experience this year was that the conference had great energy, relevant content, cool technology vendors, and plenty of excellent speakers. Highlights of the conference were definitely the panel content, the rooftop party, and the booming exhibit hall.
We loved the speaker set up with individual short presentations followed by a panel with the same speakers interacting together and answering the audience’s questions. Our favorite panels were “Accelerate Claims Transformation Through #ClaimsTech,” “Achieve Data-Driven Efficiency,” and “Deconstruct Culture, Tech and Customer Needs to Achieve a New Future for Claims.”
It was a change to hear tech-speak at an insurance conference and there were several conversations around the agile development method, straight though processing, and minimum viable product. The biggest buzz words were RPA (robotic process automation), AI, and empathy. It’s an exciting time to be a part of the insurance industry!
RISE was on site interviewing speakers, executives, and attendees. Check out our video for highlights of the interviews and a taste of what it was like to be at Connected Claims USA. Full interviews will be available on the RISE YouTube channel